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Ubisoft Entertainment
Assassin's Creed III v1.00
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Table of Contents
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1. Installation Instructions
1.1. System Requirements
1.2. Language Selection
2. Bugs and Comments
2.1. Installing Graphics and Motherboard Drivers
2.2. Installing Sound Drivers
2.3. Installing DirectX
2.4. Known Issues
3. Important Web Sites, Contact Information and Technical Support
3.1. Technical Support
3.2. Important Websites
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1. Installation Instructions
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1.1. System Requirements
Minimum Configuration:
Supported OS: Windows Vista® SP2 /Windows 7® SP1, Windows 8
Processor: Intel Core 2 Duo E8200 @ 2.66Ghz or AMD AMD Athlon II X4 620 @ 2.6Ghz
RAM: 2 GB
Video Card: 512 VRAM DirectX 10 with Shader Model 4.0 (see supported list)
Sound Card: DirectX 9 compatible Sound Card
DirectX Version: DirectX® June2010 or newer (libraries included on disc)
DVD-ROM: DVD-ROM dual-layer drive
Hard Drive Space: 17 GB
Peripherals Supported: Mouse, keyboard, optional controller, headset, 3D glasses (see supported list below)
* This product does not support Windows® 98/ME/2000/NT4.0/XP
Recommended Configuration:
Processor: Core 2 Quad Q9400 @ 2.6Ghz or Phenom II X4 940 @ 3.0Ghz recommended
RAM: 4 GB
Video Card: 1024 VRAM DirectX 11 with Shader Model 5.0 or higher (see supported list)
Sound Card: Surround Sound 5.1 capable sound card
Peripherals: Mouse, keyboard, optional controller, headset, 3D glasses (see supported list below)
Supported gamepads:
Microsoft Xbox 360 Controller, Razer Onza, Logitech F710, Logitech F510, Logitech F310, Saitek Cyborg P3600
Supported Video Cards at Time of Release:
nVidia GeForce 8800GT or better, GeForce 9, GT200, GT400, GT500, GT600 series;
AMD Radeon HD4850 or better, HD5000, HD6000, HD7000
Laptop versions of these cards may work but are NOT officially supported. These chipsets
are the only ones that will run this game. For the most up-to-date minimum
requirement listings, please visit the FAQ for this game on our support website
at http://support.ubi.com.
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1.2. Language Selection
The language selected at the start of the installation is the language that will
be used in-game. To change the language, uninstall and reinstall the game, or go to the option menu for the spoken and subtitles languages.
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2. Bugs and Comments
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2.1. Installing Graphics and Motherboard Drivers
If you experience any graphical problems, please install the latest video and
motherboard drivers available for your Graphics Card. Links to the most popular
Graphics Card and motherboard manufacturers are available at the bottom of this
document.
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2.2. Installing Sound Drivers
If you experience any sound problems, please install the latest sound
drivers available for your sound card. Links to the most popular sound card
manufacturers are available at the bottom of this document.
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2.3. Installing DirectX
Assassin's Creed III requires DirectX runtime DLLs from June 2010 or later to
run properly. To get the latest version of DirectX, please visit:
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=8109
DirectX is also provided on the install disc in the folder Support\DirectX.
If you receive an error message about missing DLL files, reinstall DirectX from
the install disc to correct the problem.
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2.4. Known Issues
* It is _not_ advisable to install the game into the Windows folder (usually
C:\Windows), a subfolder of the Windows folder, nor the root of the system
drive (usually C:\).
* It is recommended to close all other running programs before installing the
game, to reduce the risk of software conflicts.
* Mobile Solutions are not yet fully supported and should be considered
supported “as is” with the limitations that they impose
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3. Important Web Sites, Contact Information and Technical Support
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3.1. Technical Support
Before contacting Ubisoft’s Technical Support Department, please read through this
manual and the README file (on the game CD). You will also want to ensure that
your computer meets the minimum system requirements, as our support representatives
will be unable to assist customers whose computers do not meet these criteria.
Finally, browse through our FAQ or search our support database at
http://support.ubi.com. Here you will find the most recently updated information
since the game’s release.
Whenever you contact the Technical Support Department, please include the
following information or have it available if you are calling:
-Complete product title (including version number)
-Exact error message reported (if applicable) and a brief description of the
problem you're encountering
-Processor speed and manufacturer
-Amount of RAM
-Operating system
-Graphics Card that you are using and amount of RAM it has
-Make and speed of your CD-ROM or DVD-ROM drive
-Type of sound card you are using
Support Over the Internet
This is the best way to find answers to common issues
seen with our games. Our Frequently Asked Questions list is available 24 / 7 and
contains the most up-to-date Technical Support information available, including
patches for all of our games. We update the Support pages on a daily basis, so
please check here first for solutions to your problems: http://support.ubi.com.
Contact Us by Webmail
We no longer offer support via standard email, but we do
provide support through webmail. By taking your questions directly through our
website, we are able to respond to your questions much more quickly than we could
through standard email. To send us a webmail simply log into our site at
http://support.ubi.com.
From this site, you will be able to enter the Ubisoft Solution Center, where you
can browse through our Frequently Asked Questions (FAQ), search our database of
known problems and solutions, and send in a request for personal assistance from
a Technical Support representative by using the Ask a Question feature. Most
webmail contacts are responded to within two business days.
Contact Us by Phone
Contact Us by Phone: You can also contact us by phone by calling 0871 664 1000 .
Please note that this number is for technical assistance only. When calling our
Technical Support line, please make sure you are in front of your computer.
Our Technical Support representatives are available to help you Monday through
Friday from 11am–8pm (excluding holidays).
While we do not charge for technical support, normal long distance charges apply.
To avoid long distance charges, or to contact a support representative directly
after these hours, please feel free to browse our Frequently Asked Questions
or send us a webmail.
Pour du service en français, veuillez contacter: (866) 824 6515.
Para la ayuda en español llame: (866) 824-6515.
Contact Us by Standard Mail
If all else fails you can write to us at:
UBISOFT
1st Floor Chertsey Gate East
London Street
Chertsey
Surrey
KT16 8AP
Return Policy
Please do not send any game returns directly to Ubisoft before
contacting Technical Support. It is our policy that game returns must be dealt
with by the retailer or online site where you purchased the product. If you have
a damaged or scratched game disk, please visit the FAQ listing for your game
and get the latest replacement policy and pricing. We will not accept
unsolicited returns/exchanges without prior approval and an RMA
(Return Materials Authorization) number from a support representative.
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3.2. Important Websites
Assassin's Creed III official Web site:
http://assassinscreed.ubi.com/ac3/en-GB/index.aspx/
DirectX End-User Redistributable June 2010:
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=8109
Latest AMD Video Drivers:
http://support.amd.com/us/gpudownload/Pages/index.aspx
Latest nVidia Drivers:
http://www.geforce.com/drivers
Latest Creative Labs Drivers:
http://us.creative.com/support/downloads/
Latest Intel Drivers:
http://downloadcenter.intel.com/
Latest Saitek Drivers:
http://www.saitek.com/uk/down/drivers.php
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